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- <text id=89TT2462>
- <title>
- Sep. 18, 1989: A Dashing Way To Dine
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- Sep. 18, 1989 Torching The Amazon
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- FOOD, Page 96
- A Dashing Way to Dine
- </hdr><body>
- <p>Services deliver restaurant meals to couch-bound gourmets
- </p>
- <p> Drat! It's raining outside. Let's order in. Pizza again?
- Chinese? Just for a change, my dear, let's try a pate de foie
- de canard, an oyster salad, quail with grapes and, oh, let's be
- daring, a tarte aux framboises.
- </p>
- <p> Time was, when you wanted such a meal, you had to go to a
- fancy restaurant. No longer. In major cities from San Francisco
- to New Orleans to New York City, home-delivery services are
- springing up to rush gourmet fare from restaurants to the
- couch-bound affluent. In addition, many top-of-the-line
- restaurants are delivering their own plastic-packaged food,
- largely to combat the still lingering drop in business since the
- 1987 market crash. As a result, according to the Lempert Report,
- a food-industry newsletter, U.S. restaurants expect to sell more
- than $10 billion worth of home-delivered food in 1990, up from
- $2.6 billion in 1985.
- </p>
- <p> Typical of the trend is New York City's Dial-A-Dinner. Its
- clients order by telephone from the menu of one of the 30
- restaurants on its list. About an hour later, a tuxedo-clad
- waiter appears, bearing large shopping bags full of plastic
- containers and a bill -- usually well over $100 -- payable by
- credit card. "I'm known as the doctor of delivery," declares
- David Blum, 31, the entrepreneur who started Dial-A-Dinner 18
- months ago. Now he has 22 people, 15 cars and six vans, all
- radio equipped, hurtling about 200 dinners a night across
- Manhattan. Among Blum's culinary suppliers are Petrossian Paris,
- the famous caviar emporium, and Shun Lee Palace, where the
- Peking duck costs $35.
- </p>
- <p> The Grand Bay Hotel in Coconut Grove, Fla., makes its own
- deliveries by limousine. Its dishes -- ranging from lobster to
- souffle -- arrive in plastic containers, although a full china
- service and other accessories are sent on request. The average
- bill for two, including tip: $100. Why are so many prepared to
- pay so much for the thrill of eating in their own homes? "People
- want convenience," says Jack Kellman of Chicago, who last year
- launched a company called Room Service Delivery. "There's no
- baby sitter, no parking and no coat check."
- </p>
- <p> San Francisco's Waiters on Wheels service, which opened for
- business 18 months ago, delivers some 200 meals each night.
- Most of its customers are two-income families whose idea of a
- swell evening is dining in front of the VCR. Says the company's
- president, Constantine Stathopoulos: "It's all about economics
- and time. We give them more time to relax." Waiters on Wheels
- usually gets a 20% to 30% discount from the restaurants, then
- charges clients the regular restaurant prices. Other delivery
- services make their money directly from the clients, charging
- a fee of 20% of the menu prices.
- </p>
- <p> Since delivery time can be ruinous to certain dishes, some
- chefs refuse to send out such items as fried chicken and
- fresh-shucked oysters and clams. Manhattan's Water Club
- restaurant stopped delivering food on a regular basis after a
- one-month trial because, says owner Michael O'Keeffe, "fine
- meals have to be served a few moments after being cooked." Other
- restaurateurs have devised special techniques to deal with the
- time lag. Some chefs undercook fish, for example, allowing it
- to continue heating in delivery trucks' warming ovens. Pierre
- Saint-Denis, chef-owner of Manhattan's Le Refuge, stabilizes his
- butter sauce with cream so it doesn't resemble a stagnant pool
- by the time it reaches the plate.
- </p>
- <p> Few customers, however, complain about curdled sauces or
- curling asparagus tips. "It's always delivered just right,"
- says Manhattan investment banker Harry Ozawa. He treats himself
- to home-delivered delicacies two or three times a week. Why?
- Because, explains Ozawa, it's so much nicer than eating pizza
- every night. At $125 or so a pop, it should be.
- </p>
-
- </body></article>
- </text>
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